Frequently Asked Questions (FAQ)

Welcome to the Maa Bhagawati Fashion FAQ section. Below you’ll find answers to the most common questions our customers ask. If you don’t find what you’re looking for, feel free to reach out to us directly.

Do I need an account to place an order?

No, you can shop as a guest. However, creating an account lets you track your orders, save your address, and enjoy faster checkout next time.

What payment methods do you accept?

We accept secure online payments through debit cards, credit cards, UPI, net banking, and wallet payments. Cash on Delivery (COD) may be available in selected locations.

How long does delivery take?

Delivery usually takes 5–7 business days within India, depending on your location. In some metro cities, delivery may be faster.

How do I track my order?

Once your order is shipped, you’ll receive a tracking ID via email/SMS. You can use this ID to track your shipment on the courier partner’s website.

What is your return policy?

You can return or exchange items within 7 days of delivery, provided they are unused, unworn, and in original condition with tags and packaging. Please read our full Return & Refund Policy for details.

Are there items that cannot be returned?

Yes, innerwear, lingerie, hygiene-related items, customized outfits, and final sale items cannot be returned for safety and hygiene reasons.

Who pays for return shipping?

Customers are responsible for return shipping charges unless the return is due to a damaged, defective, or wrong product sent by us.

Can I cancel my order?

Yes, orders can be canceled only before they are shipped. Once shipped, cancellations are not possible.

What if I receive a defective or wrong item?

In such cases, contact us within 48 hours of delivery with photos of the product and package. We will arrange a replacement or refund at no extra cost.

Do you ship internationally?

Currently, we ship only within India. International shipping will be added in the future.

How can I contact customer support?

You can reach us at:

📧 Email: bhagwatifashionwear@gmail.com
📍 Address: 260, Dharmraj Park Soc., Valamnagar To Vrajchowk, Simada, Surat. 395006
📞 Phone: +91 9913122761

We hope this FAQ page has addressed your questions. If you have any further inquiries or require assistance, don’t hesitate to reach out to us. Thank you for choosing Sanivari.com for your online shopping needs!